Term of Use

1. Terms used in this Agreement

1.1. Buyer (User) is an Internet user who has accepted the terms of this Agreement and registered on the Seller's website.
1.2. Site Administration (Seller) is LLC About You company.
1.3. Goods and Services - goods posted on the Seller's Website, accessible to Users through the Seller's Website and/or mobile applications.
1.4. Order - a User's request for the purchase of Goods or Services from the Website catalog, issued via an electronic form on the Website (hereinafter referred to as the "Shopping Cart") By the user and/or by phone through the operator's support staff. Confirmation of the fact of placing an Order is the assignment of a unique identification number of 6 or more digits.

When placing an Order, the Customer provides the following information:
- Last name, first name of the Buyer or Recipient of the Order;
- Contact number;
- Email address;
- The delivery address of the Order;

1.5. The Seller's Website (Site) is an information resource owned by the Seller on the Internet, located on one of the following domains:
- https://aboutyougroup.com/
- Any pages of any level after https://aboutyougroup.com/

1.6. Agreement - this User Agreement governing the relationship between LLC About You and the User throughout the entire period of provision of Services and User access to personalized services of the Site.

2. Subject of the agreement

2.1. The Seller provides an opportunity to purchase ownership on a paid basis:
- products presented in the Seller's catalog,
- services presented in the Seller's catalog.

2.2. By clicking on the checkout button, you will receive all the necessary conditions.
The buyer agrees to consent to the use of their contact information required for placing an order.

3. Obligations of the parties

3.1. Seller's responsibility:
3.1.1. To carry out the delivery made by the Buyer on the terms available in this Agreement.
3.1.2. In addition, there is evidence that no obligations are required when accepting contractual obligations to the buyer.

3.2. Obligations of the buyer:
3.2.1. Register on the Seller's website.
3.2.2. When registering, follow the Seller's instructions on the registration procedure posted on the Seller's Website.
3.2.3. Make payment for Goods or Services in accordance with clause 4 of the Agreement.
3.2.4. Use reliable personal information.
3.2.5. The User agrees with the actions and does not leave comments and entries that may be violated in accordance with US law or in the field of human rights, generally accepted norms of morality and morality, as well as any actions, the Site and the Site services.
3.2.6. The Buyer does not have the right:
- to carry out production (replication);
- modify or otherwise recycle products.
The Buyer is warned that the violation of clause 3.2.5. of the Agreement is a violation of the law, as well as the norms of international law.
3.2.7. The use of the Site materials without the consent of the copyright holders is not allowed. All sellers and their contractors.
3.2.8. When quoting materials from the Site, including copyrighted works, a link to the Site is required.

4. The procedure for the purchase of goods

4.1. In order to make a purchase from the Seller, you need to go through the order processing procedure on the Website in accordance with the established procedure. Ordering on the Website is carried out using a personal e-mail, which is necessary to send a completed order form.

4.2. In case of any change in the data provided by the Buyer and necessary for the Seller to properly fulfill the obligations for the sale and delivery of Goods, the Buyer undertakes to immediately notify the Seller by sending an appropriate letter to the company's customer support service at info@aboutyougroup.com.

4.3. The Seller is not responsible for non-fulfillment and/or improper fulfillment of obligations for the sale and/or delivery of Goods or Services to the Buyer, if the specified violation is related to the provision of inaccurate and/or invalid data about the Buyer, as well as the Buyer's failure to fulfill obligations under the terms of this Agreement.

4.4. The Seller makes sufficient efforts to ensure that the appearance, packaging and characteristics of the Goods and Services correspond to the descriptions of the characteristics on the Website. At the same time, the Seller informs you that the actual appearance and packaging of the Goods, as well as the quality of the Services, may differ from the descriptions contained on the Website, in case of changes to the Goods or Services directly by the manufacturer and the owner.

4.5. The products presented in the catalog on the Site have all the necessary certificates and fully comply with the requirements of US law, which can be found by contacting the customer support service of the Site at info@aboutyougroup.com .

4.6. The price and availability of Goods and Services change on the Site around the clock without prior notice and are indicated in the individual status and detailed card of Goods and Services displayed in the catalog or on the pages of the Site.

4.7. It is allowed to change the composition of the Order before it is processed by the operator of the operator service in agreement with the Buyer by phone. If it is impossible to contact the Buyer within 7 calendar days from the date of placing the Order, the Order may be canceled unilaterally by the Seller.

4.8. The Site accepts payment for Goods in US dollars in accordance with current US law.

4.9. All questions related to the purchase of products from the catalog on the Website, you can send to the Customer Support Service at info@aboutyougroup.com .

4.11. Terms of payment for work by individuals
4.11.1. An individual may purchase goods or services on the Website by paying for them in the following ways:
- debit/credit card.
4.11.2. Debit/credit card payment:
Payment for goods can be made using the following debit and credit cards: Visa, MasterCard, as well as other methods provided by the payment system.
4.13. When handing over the goods to the Buyer, a cash receipt is issued. A cash receipt can be issued by the Seller's bank agent acting on the basis of an agency agreement with the bank.

5. About the delivery of the goods or services

5.1. General provisions
5.1.1. The Seller offers the delivery of goods or the provision of services.
- courier delivery to the Buyer,
- export of goods by the Buyer at a specialized pick-up point.
- departure of a specialist to the address specified in the order to provide the Service
The Buyer has the right to choose any of the possible methods of delivery of the Product or Service.
5.1.2. If the buyer refuses to receive the goods or services paid for by the buyer, the cost of the goods is refunded by the buyer minus the cost of delivery of the goods. The specified amount must be paid within 10 calendar days. Payment is considered made from the moment the funds are transferred from the Seller's account.
5.1.3. All information about the terms and conditions of delivery of the Goods is set out in the Delivery section.
5.1.4. All questions related to the terms of delivery.
5.2. Terms of delivery
5.2.1. The order is delivered within 3-10 business days from the moment of placing the order on the website, depending on the selected delivery address.
5.2.2. The buyer must receive the goods within 10 calendar days from the date of receipt of the notification of readiness for transfer to the buyer. The specified period may be extended to 14 calendar days.
5.2.3. The Buyer checks the assortment, quantity, quality and value of all goods received by the order. After receiving the goods, the buyer's claims regarding the assortment, quantity, quality (with the exception of hidden defects) and the cost of the products are not accepted.
5.2.4. The service is provided in accordance with the day chosen by the buyer at the time of placing the order.

6. About Return and Exchange of Products

6.1. General Provisions
6.1.1. The return or exchange of the Products, as well as the refund, is carried out at the pick-up point at the place of receipt of the Products, in accordance with the procedure and terms specified in this section of the Agreement.
6.1.2. Returns or exchanges of products outside Sydney, providing courier delivery only, are made by courier. More detailed information about the terms of delivery to certain regions of Australia and around the world can be found in the Delivery section.
6.1.3. To make a return or exchange of Products, it is necessary to send a corresponding appeal to the Customer Support Service at info@aboutyougroup.com. The application is considered by the Seller within 7 calendar days from the date of its receipt.
6.1.4. When paying for the Products in cash, cash is refunded in cash at the pick-up point at the place of receipt of the PRD upon presentation of ID and returned goods. If you pay for the Products by other forms of payment, a refund is made by bank transfer of funds at the Seller's bank details.
6.1.5. The difference between the actual design elements of the Products, including, but not limited to the color, shape or design of the Products, as stated in the description on the Site, does not affect its quality and does not violate the terms of the Agreement, cannot serve as grounds for returning the Products to the Seller.
6.1.6. All questions regarding the return or exchange of Products are sent to the Customer Support Service at info@aboutyougroup.com.
6.2. Return Good Quality Goods
6.2.1. The Buyer has the right to return the Goods of good quality within 7 calendar days, not counting the day of the transfer of the Goods to you, if its presentation, consumer properties, as well as documents confirming the fact and conditions of the purchase of this Product on the Site are preserved.
6.2.2. Refunds for goods of good quality, with the exception of the Site's expenses for the delivery of goods, will be made no later than 10 calendar days from the date you contacted the Customer Support Service at info@aboutyougroup.com.
6.3. Return or exchange of goods of inadequate quality
6.3.1. Quality claims are accepted in the following order:
6.3.2. claims for defects or other discrepancies of the Products that are not hidden and that may be discovered during the transfer of the Products to the Buyer shall be accepted by the Seller upon transfer of the Products to the Buyer;
6.3.3. Claims for defects, other non-conformities of the Products related to inadequate quality are accepted by the Seller within 20 days from the date of transfer of the Products to the Buyer.
6.3.4. Under a hidden defect is recognized:
- idle mechanisms;
6.3.5. A hidden manufacturing defect is the lack of necessary elements, as well as the presence of unnecessary components that can cause harm, inconvenience or difficulty in using the equipment.
6.3.6. The Seller does not consider or accept claims related to Products having signs of use, including, but not limited to, damage to the external or internal appearance (scratches, broken corners, dents), broken or cracked parts, deformation or loss of mechanisms, if Damages specified in this clause were identified after the transfer of the Products to the Buyer.

7. Responsibility of the parties. Seller's Restriction

7.1. The Buyer assumes all responsibility and risks associated with the use of the Product.
7.2. The Buyer is fully responsible for the use by third parties of the information transmitted by the Seller to the e-mail address specified by the Buyer during registration.
7.3. The Seller is not responsible for any expenses of the Buyer or direct or indirect damage that may be caused to the Buyer as a result of using the Goods or Services.
7.4. The Seller is not responsible for direct or indirect damage suffered by the Buyer as a result of data transmission errors, software and/or hardware failures, data loss and damage, data processing or display errors, data transmission delays and other failures that occurred through no fault of the Buyer.
7.5. The Seller's Website, mobile applications and all related services are provided "as is", without any direct or indirect guarantees that the specified Website, mobile applications and/or services may or may not be suitable for specific purposes of use.
7.6. The Seller is not responsible for the inability of the User to use the Site, Mobile Applications and/or related services for any reason, including, but not limited to: errors, omissions, interruptions, deletions, defects, delays in processing or transmitting data, interruptions in communication lines, equipment malfunctions, any technical failures or other problems of any kind telephone networks or services, computer systems, servers or providers, computer or telephone equipment, software, online obligations of certain service providers, theft, destruction or unauthorized access to User Materials posted on Websites or anywhere else, etc.
7.7. Under no circumstances shall the Seller be liable for any costs incurred by the User, or direct or indirect damage, including lost profits or lost data, damage to honor, dignity or business reputation, which may be caused to the User as a result of using the Site, Applications and (or) related services.
7.8. The Seller is not responsible for visiting and using external resources, links to which may be contained on the Site.
7.9. The Site Administration is not responsible and has no direct or indirect obligations to the User in connection with any possible or ongoing losses or damages related to any Site content, goods or services available on or obtained through external sites or resources, or other User contacts that he entered using the information, posted on the Site, or links to external resources.
7.10. The User agrees that the Site Administration does not bear any responsibility and has no obligations in connection with advertising that may be posted on the Site.

8. Duration of the Agreement

8.1. The Agreement shall enter into force upon registration of the Buyer on the Site and is valid until the Parties fully fulfill their obligations.

9. Force Majeure

9.1. The Parties are exempted from liability for partial or full failure to fulfill obligations under this Agreement if such failure was a direct consequence of force majeure circumstances (force majeure) that arose after joining the Agreement as a result of emergency events, namely: fire, flood, a hurricane and an earthquake or the imposition by state authorities of restrictions on the activities of any of the Parties, and if these circumstances the Parties could neither have foreseen nor to prevent by reasonable measures.

10. Other conditions

10.1. If any provision or any part of the provisions of the Agreement is recognized as invalid or not having legal force, the remaining provisions and parts of the provisions of the Agreement remain in full force and effect.
10.2. All Appendices to this Agreement are an integral part of it: Privacy Policy and Delivery Terms.
10.3. In all other respects, the Parties agreed to be guided by the current legislation of the USA.
10.4. The Seller is entitled to amend the Agreement with the obligatory placement of relevant information on the Seller's Website.
10.5. For all emerging issues, the Buyer has the right to contact the Seller Support Service at the email address: info@aboutyougroup.com.
10.6. The seller is entitled at any time to unilaterally change the terms of this Agreement. Such changes shall enter into force upon posting a new version of the Agreement on the site. If the User disagrees with the changes made, he is obliged to refuse access to the Site, and stop using the materials and services of the Site.
10.7. By registering on the Site, the User agrees to receive messages after the purchase - about the payment made and about the composition of the order.
10.8. By registering on the Site, the User agrees to receive informational messages about news, events, gifts and other messages from the Site Administration at the email address specified during registration.

11. Dispute Resolution

11.1. Disputes and disagreements that may arise under this Agreement are resolved by observing the pre-trial (claim) order. The term for consideration of a claim is 7 (seven) calendar days from the date of its receipt.
11.2. If the Parties do not agree, these disputes and disagreements are resolved in a judicial proceeding by the current legislation of the USA.
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